Krsheya ayurveda limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address,telephone number,date of birth,email address,descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users demographics ,interests, and behaviour to better understand,protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just come from ( whether this URL is on our site or not ), which URL you next go to ( whether this URL is on our site or not ), your computer browser information, and your IP address.

Credit Card, Debit Card and banking information krsheya Ayurveda does not collect or store Credit Card or Debit card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

We use various technologies to collect the information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website ,Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances , we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as wether you have visited krsheya ayurved before. They may also enable you to save your preferences.

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt- out of such uses. We use your personal information to resolve disputes ; troubleshoot problems ; help promote to safe service ; collect money; measure consumer interest in our products and services, inform you about online and offline offers,products ,services and updates; customise your experience ; detect and protect us against error , fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you to contact information and demographic information ( like zip code, age). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.

If you have chosen to leave your mobile number with us, you may receive text message/ SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone . Please note that we will never send you any unsolicited text message on your mobile phone. Krsheya Ayurveda does not charge any fee for you to receive any text message from us. However , your mobile service provider may charge you for sending and or receiving text messages and air time, as well as any other standard applicable rates charges by your mobile service provider.

If you have chosen to leave your mobile phone number or landline number on our website , you may receive call from our customer care to solve queries if send from your side for the products.

If you have chosen to provide us with your contact information, we may provide with service related announcements by any means, including email, letters and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email or confirm their registration. These types of communications are necessary to serve your respond to your concerns and to provide the high level of customer service that krsheya ayurveda offers its customers.

We may use your personal information you have chosen to give us top provide you with customised service and use of our website. For example, we may suggest products that would be particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/ sms and phone calls.

On occasion, Krsheya ayurveda may sponsor special events ( such as contests, promotions or other offerings ), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating . To the extent any special event , questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purpose it sets forth.

We use third party advertising companies to serve ads when you visit our website. These companies may use information (not including your name , address ,email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.

Occasionally, we may make available a link to a third party website. These links will let you leave the portal. The linked sites are not under our control and we are nor responsible for the privacy particles or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.

We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is tansmitted in association with our online store ie encrypted and is secured.

Our policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and if the changes are significant , we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for you review.

We may elect to electronically monitor areas of the portal and may disclose any content, records, or electronic communication of any kind (1) to satisfy any law, regulation , or government request ; (2) if such disclosure is necessary or appropriate to operate the portal; or (3) to protect our rights or property or the rights of the users, sponsors, providers, licensors or merchants.

We are not responsible for screening ,policing, editing , or monitoring such content. If notified of allegedly infringing , defamatory ,damaging, illegal or offensive content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such content from the portal. We may terminate your access, or suspend your access to all or part of the site, without notice, for any conduct that we ,in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third party provider, merchant , sponsor, licensor, service provider, or us. Because customer service is paramount to our business , we reserve the right to refuse to sell products to you if it reasonably apppears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.

By using the website and / or by providing your information, your consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per privacy policy.

If you believe that any information we are holding on you is incorrect or incomplete , please write to or email us as soon as possible , at the above address. We will promptly correct any information found to be incorrect.